REFUND POLICY
🔄 Returns
Our return policy lasts 30 days. To start your return, please contact us at contact@nadshop.net. If 30 days have passed since your purchase, we’re sorry, but we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
💸 Refunds (if applicable)
Once your return is received and inspected, we will notify you by email. We’ll let you know if your refund is approved or not.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days.
⏳ Late or Missing Refunds (if applicable)
If you haven’t received your refund yet, please:
- ✅ Check your bank account again.
- 💳 Contact your credit card company; it may take some time before your refund is officially posted.
- 🏦 Contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at contact@nadshop.net.
🔄 Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at contact@nadshop.net and send your item to:
📍 66 Avenue des Champs-Élysées, Paris, 75008, France.
🚚 Shipping
To return your product, you should mail your product to:
📍 66 Avenue des Champs-Élysées, Paris, 75008, France.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.